Category: Patient Stories

Mental health care and so much more

The UCM Digital Health team goes above and beyond to help a patient dealing with anxiety and other life challenges. Carlos is a 25-year-old man who suffers from severe anxiety. He has dealt with it on and off since he was a teenager, but life challenges this past year have

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Hardworking Patient Gets In-Person and Virtual Care

Juan had been busy keeping up with his hectic schedule – long work hours, going to school at night, and trying to balance his personal and family commitments. Because of this, he had been neglecting his health. In fact, he couldn’t remember the last time he saw a doctor, even

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Immediate Care and UTI Treatment for an Uncomfortable Patient

Phyllis started a new job about 6 months ago. In her onboarding materials, she noticed that one of her employer-sponsored benefits is access to UCM Digital Health for 24/7 on-demand healthcare. Luckily, she is generally healthy and doesn’t need to seek care very often.  However, recently Phyllis has been suffering

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A Patient’s Story: Specialty care and auto-immune disease management

Mara has multiple chronic conditions that she keeps under control with medication, a healthy lifestyle, and regular check-ups with her primary care doctor and specialists. But, sometimes she experiences flare-ups, especially related to her autoimmune disease. She had been having symptoms, with severe dryness and redness on her hands, for

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A Patient’s Story: Virtual Primary Care

James is a 56 year-old man who has spent his career working in the construction industry. He has a history of asthma. He only goes to the doctor when it is absolutely needed and hasn’t been to see one in years. James wasn’t feeling well and finally decided to use

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A Patient’s Story: A Fall at Work

  The following was shared with us from a patient after using UCM Digital Health’s service for the first time: Heading into work this morning, I tripped as I was coming through the main doors. I knew I was rushing to get into the building, and was carrying too many

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A New Parent’s Worst Nightmare Prevented

Kim has been going through some exciting changes in her life lately. But more important than anything else, Kim is a new mom to a 1-month-old daughter.  One night, she was following her usual routine of feeding her daughter in the middle of the night when all of a sudden,

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A Patient’s Story: Dealing with Diabetes

Diabetes affects all aspects of someone’s life – something Sally knows all too well. She just celebrated turning 50 with family and friends, but her initial diagnosis came when she was just 12 years old. It hasn’t been an easy road to wellness for Sally, but she knows keeping a

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