Lauren Algozzine has spent her entire career taking care of patients. A Registered Nurse who graduated from the Samaritan School of Nursing, Lauren first worked in a cardiac unit at St. Peter’s Hospital in Albany, NY. She later decided to pursue a career in Emergency Medicine at St. Mary’s Hospital, where she quickly became the charge nurse of the department. During her 7 years in the ER, Lauren was a member of the QI committee and ED leadership committee. She began her journey with UCM as the Director of Client Services, where she managed hundreds of UCM accounts and tens of thousands of patients. Now as COO, she leads a team of dedicated staff in providing a concierge level of services for all business partners and patients.