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Patient Stories
Mental health care and so much more
The UCM Digital Health team goes above and beyond to help a patient dealing with anxiety and other life challenges. Carlos is a 25-year-old man who suffers from severe anxiety. He has dealt with it on and off since he was a teenager, but life challenges this past year have
Hardworking Patient Gets In-Person and Virtual Care
Juan had been busy keeping up with his hectic schedule – long work hours, going to school at night, and trying to balance his personal and family commitments. Because of this, he had been neglecting his health. In fact, he couldn’t remember the last time he saw a doctor, even
Immediate Care and UTI Treatment for an Uncomfortable Patient
Phyllis started a new job about 6 months ago. In her onboarding materials, she noticed that one of her employer-sponsored benefits is access to UCM Digital Health for 24/7 on-demand healthcare. Luckily, she is generally healthy and doesn’t need to seek care very often. However, recently Phyllis has been suffering
A Patient’s Story: Timely virtual care and follow up care avoided a trip to the ER
One patient turned to UCM for care when experiencing a severe UTI while traveling on a holiday weekend, avoiding a trip to the ER. Leigh, an active and healthy 80-year-old, recently took a trip to visit her daughter’s family for the week between Christmas and the New Year’s holiday. Leigh
A Patient’s Story: Crisis averted in the middle of the night
Beth started having a mild stomach ache one Saturday evening after dinner. She decided to take it easy that night, resting and reading a book in bed. She dozed off to sleep early, but woke up at midnight with severe nausea and lower abdominal pain. After about a half hour
A Patient’s Story: Specialty care and auto-immune disease management
Mara has multiple chronic conditions that she keeps under control with medication, a healthy lifestyle, and regular check-ups with her primary care doctor and specialists. But, sometimes she experiences flare-ups, especially related to her autoimmune disease. She had been having symptoms, with severe dryness and redness on her hands, for
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